Apple Self-Service Repair will make it easy to repair your iPhone


the right of The journey of reform was arduous; It’s still very difficult to fix the hardware you own the way you choose. Statewide bills here and there prompted the conversation, though only one pass. Joe Biden’s executive order and subsequent FTC vote gave the movement some regulatory teeth, but it has yet to affect many tangible outcomes. It’s a well-established quagmire—which is why Apple’s self-service repair program is a welcome shocker.

Starting early next year, Apple customers in the US will have access to iPhone 12 and iPhone 13 repair manuals. Mac computers with M1 chips will come next, and other countries will have access to the program throughout 2022. You’ll also be able to order from Among more than 200 parts and tools from the new self-service repair shop, covering common repairs such as replacing iPhone screen, battery and camera. If you return the used part for recycling, you will get a credit for the repair purchase.

You can’t overstate the size of the reversal for Apple, which is an age-old bogeyman fix. The company has battled legislation and regulations every step of the way, claiming that allowing consumers to repair their devices would jeopardize their safety and security. In terms of hubs, Willy Wonka might also roll out a batch of toothpaste.

“Finally,” says Kyle Wiens, co-founder and CEO of online repair community iFixit, who said he’s received legal threats from Apple in the past related to consumer reform efforts. “We’ve been asking them to do this for 18 years.”

Advocates of the right to repair do not see the self-service repair shop as a complete victory, and there are still some nagging questions about how this is implemented in practice. If the new system works in a similar way to Apple’s existing standalone repair program – which already gives third-party technicians access to tools, parts, and manuals – you will only be able to use the specific component you purchased from the company to complete a repair rather than, say, offering a lower cost one external. Apple still recommends that the “vast majority of customers” are better off seeing a certified technician. And many of his devices are still difficult or impossible to repair; Wiens describes AirPods in particular as “designed to be disposable.”

However, there are a lot of bright spots that you can do. Apple assured WIRED that independent repair shops will be able to pursue this program rather than having to sign a onerous IRP contract, although they will miss out on some perks such as the ability to stock parts. The company’s announcement indicated that it plans to incorporate “increased repairability” into the design of its products, likely to make self-repairs more manageable. You can already see hints of this sensitivity in the recently redesigned MacBook Pro 2021, which, in addition to a set of ports, gained a more replaceable battery. It’s the kind of tweak that not only makes it easier for consumers to switch in a new component, but also extends it longer without having to upgrade their laptop completely.



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